Knowledge function to be performed

• Innovation: new ideas information, technologies for potentially useful product
• Validation: Requires testing the idea under which the innovation will put into use
• Dissemination: New idea communicated from source to users
• Persuasion: Feeling change in adopters, acquisition of information and convinced
• Integration: Putting all the part together and making an innovation work.
• Reinforcement: Condition necessary for individual to decide to continue to use
• Governance: Total information system will not be separated from other function